Burgess Technologies LTD
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12 battery time lapse camera
Q&A

QUESTIONS & ANSWERS

Welcome to our Question and Answers page, dedicated to providing insightful responses to your most common time lapse system questions.

Time lapse camera system are a one-time purchase, and you will own the hardware for years to come. We offer SIM packages, allowing the system to be shipped broadband-ready. SIM packages can be paid monthly via direct debit or invoiced annually. Additionally, our web portal is available for purchase as an annual service. Please contact us, once we know the duration of your project, we can quote the web-portal & SIM card accordingly.

To get started, simply plug the 4G Box into a power source, whether it’s 12V, 110V, or 240V. Then, mount the camera and connect it to the 4G Box using the provided 20mtr data cable. It’s worth noting that you can extend this cable up to 100mtrs, that’s it, job done!

Hardware failures are extremely rare, it’s not uncommon for these systems to run for years without any issues. However, in the unlikely event that there is a fault with the hardware, we offer an advanced replacement service to ensure that you can get back up and running as quickly as possible.

We offer flexible payment options for the SIM card, including upfront annual payments or automatic payments set up via direct debit, which can be easily arranged online. The 4G router is broadband ready, and pre-configured to a high-speed cellular network, and we have a VPN connection in place for remote support if needed.

Systems come pre-built and pre-configured, so all you need to do is provide power. Once the system has power, it will immediately start capturing images and sending them to your cloud folder directory. There’s no need for any additional setup or configuration, making it incredibly easy to use.

On the day of set up, we can send images via WhatsApp. Alternatively, you can use a command in your web browser to instruct the camera to capture and download an image.

All images captured by the camera are stored securely on the cloud server. From there, the web portal is created, and you will have a separate login to access and efficiently download your images in bulk..

Transferring images is a breeze with Filezilla, a computer app that allows you to do so easily, anytime and from anywhere. We provide helpful how-to videos to guide you through the process, making it simple and straightforward even if you’re not familiar with the app.

Our time-lapse system is flexible when it comes to power. It can run off 110V and 240V, and only the 4G box requires direct power. We can also ship the system as 12V solar-ready, with the solar hardware being the only additional requirement for full functionality.

The time-lapse system and all included hardware, automatically reboot when the power is back on.

The 4G comms box provides unparalleled flexibility to connect any camera of your choice.

Different cameras, same service.

OUTDOOR 4K FIXED LENS

Outdoor, 4K Ultra HD system, fixed lens of 105 degrees. Most popular, and suitable for most construction projects.

OUTDOOR 4K MOTOR LENS

Outdoor, 4K Ultra HD system motorized lens of 115 - 40 degrees. Allows you to "zoom" in and focus on a specific area.

OUTDOOR QUAD HD PTZ

Outdoor PTZ, 4MP Quad HD system, 25 x optical zoom. Ideal if the position of the camera is some distance from the site.

INDOOR 4K FIXED LENS

Indoor, 4K Ultra HD system, fixed lens of 105 degrees. More compact for tight spaces, with an optional image failover device.

LETS TALK
We're here to provide the assistance you need, no matter what your time lapse application might entail. Our remote managed systems have been successfully installed in 22 countries, and with over 8 years of experience, we can offer valuable pre-sales information regarding pricing, installation, and ongoing support. - Call our sales & support manager Paul direct on 07496 835651 or email [email protected]

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Recent Feedback

"Superb support, had a few issues during the project with power cuts, mobile networks going down and they were always contactable and helped resolve the problems ASAP, highly recommend."

- Steven Gourlay, Owner of Steven Gourlay Photography Ltd
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