On-Site Hardware Check – Router

The Routers Local IP address never changes, 192.168.1.1

Please obtain your use name and password from your excel sheet or sales contact.

To access the Router locally, we need to be connected to the Cellular Router with our Laptop. A physical connection with an Ethernet cable is preferred.

The Router is also a WAP (wireless access point) so you can try to connect through Wi-Fi. Your Laptop should bring up nearby WAP’s. Look for a “Teltonika” one and ask your contact for the Password.

Put the Routers IP address into any web-browser, enter your user name and password. Now we need to trouble shoot, here are some suggestions.

SIM STATUS OVERVIEW

Click STATUS, then OVERVIEW – FROM THE TOP MENU

To Do: Check if the SIM is connected and do you have a data connection

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REMOTE ACCESS CONTROL

CLICK SYSTEM, then ADMINISTRATION, then ACCESS CONTROL

To Do: Make sure HTTP, HTTPS & Remote Monitoring are all ticked

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APN CHECK

Click NETWORK, then MOBILE– FROM THE TOP MENU

To Do: Check the 4 boxes are all completed as they should be.

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REBOOT THE DEVICE

Click SYSTEM, then REBOOT – FROM THE TOP MENU

To Do: Check the Overview Page again, after the reboot.

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